Sizing Guide

Bracelets: We recommend using a tape measure and measuring the circumference of your wrist just above the hand. Make sure to allow a bit of room for slack.

Small: Up to 6-6.5 inch wrist. (Most popular size for women)

Medium: Up to 7-7.5 inch wrist. (Most popular size)

Large: Up to 8-8.5 inch wrist.

If your wrist is larger than 8.5 inches, please indicate it an email to support@degsandsal.com with your order number upon purchase and we will make our best effort to send a bracelet that best fits your wrist.

Necklaces: We offer two different lengths on all Necklaces 24" inch & 27" inch.

SHIPPING INFORMATION

DEGS & SAL OFFERS FREE SHIPPIING ON ALL ORDERS OVER $99.

ORDERS SHIP WITHIN 1-2 BUSINESS DAYS, PENDING AVAILABILITY AND CREDIT CARD VERIFICATION. 

YOU WILL RECEIVE AN EMAIL NOTIFICATION WITH TRACKING INFORMATION ONCE YOUR ORDER SHIPS. IF YOU DO NOT RECEIVE A SHIPPING CONFIRMATION EMAIL WITHIN 3 BUSINESS DAYS, PLEASE CONTACT SUPPORT@DEGSANDSAL.COM

PLEASE NOTE, WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS. 

INTERNATIONAL SHIPPING

DEGS & SAL OFFERS WORLDWIDE SHIPPING  - INTERNATIONAL SHIPPING METHODS CALCULATED AT CHECKOUT

UNFORTUNATELY, WE DO NOT OFFER EXPEDITED SHIPPING FOR INTERNATIONAL ORDERS.

CUSTOMS, DUTIES AND TAXES

ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID (DDU). CUSTOMS, DUTIES AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. WHEN YOU PLACE AN INTERNATIONAL ORDER, YOU AGREE TO PAY ANY APPLICABLE CUSTOMS, DUTIES, OR TAXES LEVIED BY YOUR DESTINATION COUNTRY.

UNFORTUNATELY, WE CANNOT CALCULATE THESE CHARGES PRIOR TO YOUR ORDER BEING PLACED, AND ARE UNABLE TO COVER THEM FOR CUSTOMERS. ANY APPLICABLE FEES WILL BE COLLECTED FROM YOU BY THE CARRIER UPON DELIVERY.

PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO PURCHASE. 

RETURN POLICY

WE ACCEPT ITEMS IN NEW CONDITION WITH THE ORIGINAL PACKAGING FOR A REFUND OR EXCHANGE. YOU HAVE 14 DAYS FROM THE DATE YOU RECEIVE YOUR ORDER TO SUBMIT A RETURN REQUEST.

RETURN REQUESTS MUST BE SUBMITTED THROUGH OUR RETURNS PORTAL. AFTER SUBMITTING YOUR REQUEST, YOU WILL RECEIVE AN EMAIL WITH DETAILED INSTRUCTIONS TO FOLLOW.

REFUNDS

YOU WILL BE REFUNDED THE FULL AMOUNT OF THE ITEMS RETURNED. IF YOU ARE AN INTERNATIONAL CUSTOMER OR YOU PAID FOR EXPEDITED SHIPPING, YOU WILL BE REFUNDED THE FULL AMOUNT OF THE ITEMS RETURNED MINUS THE COST OF SHIPPING ON YOUR ORIGINAL ORDER. RETURN REQUESTS FOR REFUND WILL HAVE A $15.00 RETURN LABEL FEE DEDUCTED FROM THE REFUND TOTAL WHEN PROCESSED.

ONCE THE REFUND HAS BEEN PROCESSED, YOU WILL RECEIVE A REFUND CONFIRMATION VIA EMAIL. DEPENDING ON YOUR BANK OR CREDIT CARD COMPANY, IT CAN TAKE 5-10 DAYS TO POST THE REFUND TO YOUR ORIGINAL FORM OF PAYMENT.

EXCHANGES

EXCHANGES ARE SHIPPED TO YOU FREE OF CHARGE VIA THE SAME SHIPPING METHOD USED TO PLACE THE ORIGINAL ORDER. USING OUR RETURNS PORTAL, YOU CAN EXCHANGE YOUR ITEM FOR A DIFFERENT SIZE SUBJECT TO AVAILABILITY.

YOUR EXCHANGE WILL BE PROCESSED AND YOUR REPLACEMENT ITEM/S WILL BE SHIPPED WITHIN 3 BUSINESS DAYS OF THE RETURN BEING DELIVERED.

SEASONAL SALE

ITEMS PURCHASED DURING SEASONAL SALE PERIODS ARE ELIGIBLE FOR STORE CREDIT ONLY.